The Manyone Way of Cross-Team Collaboration

Harness the power of working across teams

Manyone was founded on the idea that when many teams work together as one, it improves outcomes for our clients, makes our organisation more dynamic, and makes for a more fun and challenging workplace.

To make cross-team work more manageable and fun, we've laid out some principles that define how we work, deliver, and thrive together as Manyone across locations and domains. And we've launched an ever-improving, shared toolbox.

We call this the Manyone Way of Cross-Team Collaboration.

When working on a cross-team project, these overall financial principles apply for all PnL (profit and loss, i.e. budget) owners to ensure a fair split of revenue across teams.

• Align on revenue split as early as possible and document in the Handshake template before final signage by the client.


• No team should profit from other teams by adding extra markup on top of hourly rates or fixed prices.


• We have the same internal contract model as we have with the client. E.g. Same price model, invoicing schedule, etc. ("back to back").


• All involved teams share the risk - e.g. if a project is stopped after 50% of the work has been delivered, teams cannot claim undelivered value from the client owner team.

• Should there be a scope challenge or decision to invest in a client, all team stakeholders negotiate and agree upon the investment / extra hours.

• When doing cross-team pitch/sales, it is expected that the teams contributing to the pitch shall also receive a share of the expected revenue of the project, either as part of the project or as a form of compensation/finders-fee that should be agreed upon.


• Additional costs for running a cross-team project (i.e. extra project management hours, travel costs, etc.) should be covered by the client or, if necessary, split in solidarity by all teams. An agreed as part of the Handshake.

All teams commit to following these collaboration principles when working on a cross-team project. They define how we
work together across teams, enabling the project teams to put more energy towards the client and project outcomes.

• We always talk to people – before booking them.

• We always have the internal kick-off – before meeting at the client kick-off.

• We define project goals and collaboration objectives together – to avoid confusion and increase accountability.

• We clearly define the role and responsibility of each team member – in writing, because it surfaces remaining doubts.

• We have regular check-ins. Projects lasting more than 8 weeks have a midway retrospective as a minimum.

• We invest in social and informal activities – to facilitate getting to know each other and building trust.

• We celebrate the achievements and successful outcomes of our collaboration.

• We all discuss further ways of growing the client relationship – to share the responsibility and opportunity for rebizz.

• We set aside time to reflect and extract learnings – being curious about how we can improve together and as individuals.

Good collaboration is everyone’s job.

A shared set of tools will make it easier for team members to take ownership of facilitating team processes – especially in cross-team projects.

Want to get involved or have an idea for a cross-team tool? Let's talk! Reach out to Liza Dragsbæk on Slack.